FAQ

ABOUT OUR SOY CANDLES

What's the difference between soy and paraffin wax?

Paraffin Wax

  • Discovered in 1850
  • A natural product derived from the components of decayed animal and plant material
  • Made by removing the waxy substance from crude oil
  • Most popular kind of wax used in candle making
  • Easy to use
  • Has a clearly defined large crystal structure and a melting point usually between 120-160°F
  • Tends to be hard and brittle

Soy Wax

  • Discovered in 1991 as an alternative to paraffin wax
  • Natural, renewable, non-toxic and biodegradable
  • Hydrogenated form of soybean oil
  • Available in flake form and has an off-white appearance
  • Has a lower melting point than paraffin
  • Commercial soy wax blends tend to be softer than paraffin and will melt in warm weather
  • Burns longer and at a cooler temperature than paraffin wax

Why is my soy candle bumpy after burning sometimes?

This happens when the rate of cooling is inconsistent and unfortunately, it's difficult to control once the candle has been lit and then extinguished. Sometimes it will dry with the rough, uneven surface and sometimes it will dry smooth as glass. The good news is that this is a by-product of all-natural wax, and it does not affect the performance of the candle.

Is my candle drying out with the white frost on top?

No it is not. If you've ever seen a white-ish color coating on chocolate, then you have a good idea of what frosting looks like in soy wax. It is a natural byproduct of natural wax and in no way affects the burn ability or fragrance of a candle. It is caused by tiny crystal growth that forms on the top and sides of the wax.

Source : https://www.candlescience.com/

 

I love scented candles. Why can't you add a lot more fragrance?

There is a maximum amount of fragrance that can be added to a candle before it no longer burns cleanly or properly.

Are scented candles triggers for asthma or allergies?

Although millions of Americans regularly use scented candles without any negative effects, it is always possible that a particular fragrance might trigger a negative reaction in sensitive individuals. Individuals with known sensitivities to specific fragrances may want to avoid candles of those scents. In addition, consumers should remember to burn all candles, whether scented or unscented, in a well-ventilated area.

Is candle soot harmful?

No. The minuscule amount of soot produced by a candle is the natural byproduct of incomplete combustion. Candle soot is composed primarily of elemental carbon particles, and is similar to the soot given off by kitchen toasters and cooking oils. These everyday household sources of soot are not considered a health concern, and are chemically different from the soot formed by the burning of diesel fuel, coal, gasoline, etc. 


The production of candle soot can also be minimized in the following ways: Trim the wick to ¼ inch before every use to promote proper flame height, place the candle away from drafty areas to avoid flame flickering, and ensure that the wax pool is free of debris.

What sort of chemical reaction occurs when a candle burns?

When you light a candle, the heat of the flame melts the wax near the wick. This melted or liquid wax is then drawn up into the wick by capillary action. The flame’s heat vaporizes the liquid wax to produce water vapor and carbon dioxide (the same byproducts that humans produce when exhaling).

Sources:  https://candles.org/

ABOUT OUR SCENTS

Are any of your candles scented with only pure essential oils and no chemical fragrances?

Our candles are scented with a blend of essential oils and premium grade fragrances. Our fragrance oils go through a rigorous testing process to ensure they are safe and environmentally friendly. It also helps that our oils are phthalate-free and adheres to industry standards for safety and purity. We blend our oils for 2 main reasons, 1. there is not an essential oil for every scent you love and enjoy, for example, baby powder, pumpkin spice, so it is imperative you look out for companies claiming to be all essential oil-based when in fact they are not for this same reason. and 2. essential oil candles are not as fragrant and you most likely will not smell it throughout your entire home.

Our oil blends  are 100% vegan, 100% eco-friendly, and 100% recyclable. The oils are never diluted, so each has a strong concentrated aroma that doesn't disappear when burned in a candle.

 

ABOUT  OUR SHIPPING

How soon do you ship?

Currently we have set ship days. We ship on Tuesdays & Thursdays. For example, if you pace an order on Wednesday it will be shipped on Thursday, if order placed on Friday it gets shipped on Tuesday.

My candle came broken! How do I replace it?

From time to time this will happen unfortunately, no matter how we great we think we secure our packages but rest assure we'll fix that! simply email us with a picture of your damaged candle at info@naturalannieessentials.com and we'll get a replacement out to you.

I got the wrong candle! how do I fix this?

No worries, simply email us with a picture of your  candle at info@naturalannieessentials.com and we'll get a replacement out to you.